Lifetime customer relationships are achieved by a
willingness to develop business processes to be increasingly customer-centric.
Establishing the means to record these processes and the technologies
that execute them is essential to revealing:
- Which segments generate the highest profits,
- The most cost-effective means of customer acquisition,
- How to establish long lasting customer loyalty
- How to maximize the profit margin of individual
CRM (Customer Relationship Management) is the term
we use to indicate the people and technology driven processes used in
creating, developing, enhancing and maintaining an organization's relationship
with its customers. Properly implemented, these processes will result
in providing the organization with lifetime customers.
By focusing on the lifetime management of customer
relationships, 180i provides comprehensive and proven solutions and services
for your CRM initiatives. In fact everything needed for truly effective
CRM is available - from sales force automation, partner relationship management,
marketing automation, powerful full-featured personalization, customer
account management, campaign engines, viral marketing, test marketing
tools and procedures, and measurement and analysis to Internet site design,
business user administration and system infrastructure set up. 180i provides
you feature rich implementations to get your key CRM initiatives up and
running quickly and painlessly.
Check out our CRM
Quickstart program to get your initiatives benefiting your
business rapidly and call
us today to partner with the proven leader in CRM.